Policies

PRIVACY POLICY
Privacy Policy SOLVIK respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order or communicate with us. Information We May Collect Depending on how you interact with SOLVIK, we may collect information including: name; email address; phone number; billing address; delivery address; order details; purchase history; vehicle information voluntarily provided by you; communications with us; website usage data; device and browser information; and payment-related information. How We Use... Read more...
REFUND AND RETURNS POLICY
Refund & Returns Policy We want customers to feel confident purchasing from SOLVIK. This policy applies in addition to your rights under the Australian Consumer Law. Change of Mind Returns SOLVIK may accept eligible change-of-mind returns subject to the conditions below. Please contact us before returning any item. To be eligible, the product should generally be: unused; uninstalled; clean; undamaged; free from marks, dirt, wear or modification; in resalable condition; and returned with its original packaging where reasonably possible. Proof of purchase may be required. We reserve the right to... Read more...
SHIPPING POLICY
Shipping Policy SOLVIK delivers products to customers throughout Australia. Order Processing Orders are generally processed as soon as reasonably possible following successful payment. Processing times may vary during promotional periods, public holidays, product launches, periods of high demand or pre-order campaigns. Once an order has been dispatched, we will provide tracking information where available. Shipping Charges Shipping charges are calculated according to your delivery destination and the applicable shipping service. The shipping cost for your order will be displayed at checkout before payment is completed. Different shipping rates may apply... Read more...
TERMS OF SERVICE
Terms of Service These Terms of Service govern your use of the SOLVIK website and any purchases made through our online store. By accessing our website or placing an order with SOLVIK, you agree to be bound by these Terms of Service. 1. Product Information We take reasonable care to ensure that product descriptions, images, specifications, colours and compatibility information displayed on our website are accurate. However, actual product colours, textures and finishes may vary slightly from images displayed online due to lighting conditions, photography, screen settings and normal manufacturing... Read more...